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  ITIL News Snippets
Forrester Research report (Ref: Computer Weekly) that IT depts can improve their efficiency by using ITIL. The report states: "ITIL is the foundation for better control of how IT delivers services to business."

Standards Australia have published AS8018 (AS 8018), to equate to BS 15000 / ISO 20000.

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ITIL & BS15000 ITSM Group Forum Index
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ITIL  
No new posts ITIL General
Discuss all issues related to ITIL
   
31 103 Wed Dec 17, 2008 6:40 am
senseiern View latest post
No new posts Exams and Certification
Discuss all issues related to the examinations and the certification process.
   
14 39 Sat Nov 29, 2008 2:24 am
Jaggi View latest post
No new posts ITIL Version 3
Discussion related to the new release of the IT Infrastructure Library
   
5 20 Thu Oct 16, 2008 4:14 am
jsattler View latest post
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