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ITIL & ISO20000
This portal was designed to be a medium for peer to peer communication and assistance with ITIL, ISO20000 and BS15000. Please help us to achieve this mission by linking to us from your own website.
Forrester Research report (Ref: Computer Weekly) that IT depts can improve their efficiency by using ITIL. The report states: "ITIL is the foundation for better control of how IT delivers services to business."
Standards Australia have published AS8018 (AS 8018), to equate to BS 15000 / ISO 20000.
ITIL & ISO 20000 User Group: Forums
ITIL & BS15000 ITSM Group :: View topic - Desktop Support Team Lead
Posted: Wed Jun 07, 2006 7:11 am Post subject: Desktop Support Team Lead
Job Title: Windows Desktop Support Team Lead
Location: Houston, TX
Position Type: Contract
Position Number: 457518
Company Profile
Work for one of the largest oil and gas companies in the world and gain experience working on a global enterprise project utilizing cutting edge technology.
Responsibilities
Service Operations (SO) is a global team accountable for delivering a range of IT services to the global business. The team is specifically responsible for delivery of the following services:
Operational Support
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