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ITIL & ISO20000
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Forrester Research report (Ref: Computer Weekly) that IT depts can improve their efficiency by using ITIL. The report states: "ITIL is the foundation for better control of how IT delivers services to business."
Standards Australia have published AS8018 (AS 8018), to equate to BS 15000 / ISO 20000.
ITIL & ISO 20000 User Group: Forums
ITIL & BS15000 ITSM Group :: View topic - New ITIL Certification Scheme under APMG
And I went to a ITSMF LIG meeting today at which several v3 authors spoke and I heard there is some kind of point scheme in which you have to accumulate 22 points to get to a level that would be equal to v2 Service Manager but they are unsure how many points v2 Foundation and v2 Practitioner certs will equal.
Although I did find this blog had some interesting comments on the subject:
At any rate, has anybody taken the v3 Foundation exam, more importantly has anyone taken the v3 Foundation "bridge" exam - or is it even available yet?
Also, with the new v3 scheme do you have to attend classes to take the exams or can you sign up to take exams without having to attend classes?
As far as my knowledge, I think for Foundation level certification we can do selfstuday. However for more higher levels I think you should attend classes.
I hope this helps. For more information please visit APMG website.
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