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ITIL & ISO20000
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Forrester Research report (Ref: Computer Weekly) that IT depts can improve their efficiency by using ITIL. The report states: "ITIL is the foundation for better control of how IT delivers services to business."
Standards Australia have published AS8018 (AS 8018), to equate to BS 15000 / ISO 20000.
ITIL & ISO 20000 User Group: Forums
ITIL & BS15000 ITSM Group :: View topic - ITIL V3 affects on V2
Posted: Thu May 31, 2007 12:56 pm Post subject: ITIL V3 affects on V2
Hi there,
Greetings!
Can you please advise how this new V3 ITIL affect existing ITIL certifications? Would ITIL certified professionals(any level) need to re-take the certification exams?
Would appreciate if can provide me the changes in the exam fees as well.
Posted: Thu Oct 16, 2008 4:14 am Post subject: Certification
It is my understanding the v2 certification is still v2 certification. As more organizations adopt v3, the relevance of v2 certifications will drop. To stay current, I feel ITIL certified professionals will want to continue to advance their certifications and hold both until the market need for v2 declines.
If you hold your v2 Service Manager certification, I recommend you bridge as soon as you can to avoid losing the option to bridge and having to start over.
V2 Foundation Bridge exams run about $75.
V3 Foundation exams about $150.
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