Forrester Research report (Ref: Computer Weekly) that IT depts can improve their efficiency by using ITIL. The report states: "ITIL is the foundation for better control of how IT delivers services to business."
Standards Australia have published AS8018 (AS 8018), to equate to BS 15000 / ISO 20000.
ITIL & ISO 20000 User Group: Forums
ITIL & BS15000 ITSM Group :: View topic - Please Help -- Cost of ISO 20000 Certification
Posted: Sat Aug 30, 2008 7:35 am Post subject: Please Help -- Cost of ISO 20000 Certification
I am doing research for my manager on the average cost of achieving the ISO 20000 certification. I know the actual cost depends on many factors such as company size and existing compliance level, but i just need a few examples of company size and cost incurred, so any info on this subject based on your professional experiences would be much appreciated, thanks for you help!
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