Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
ITIL & ISO20000
This portal was designed to be a medium for peer to peer communication and assistance with ITIL, ISO20000 and BS15000. Please help us to achieve this mission by linking to us from your own website.
Forrester Research report (Ref: Computer Weekly) that IT depts can improve their efficiency by using ITIL. The report states: "ITIL is the foundation for better control of how IT delivers services to business."
Standards Australia have published AS8018 (AS 8018), to equate to BS 15000 / ISO 20000.
ITIL & ISO 20000 User Group: Forums
ITIL & BS15000 ITSM Group :: View topic - ITSM according to ISO/IEC 20000
Posted: Fri Feb 20, 2009 7:23 pm Post subject: ITSM according to ISO/IEC 20000
Some people have asked about the benefits of EXIN's latest ISO/IEC 20000 qualification program:
• Role based:
Preparing students for a real life role in IT service provision, aimed at enlarging practical ITSM skills. Learn today, do it tomorrow.
• Framework neutral:
Focused on the essential quality requirements for IT service management as defined in the international standard ISO/IEC 20000
• International:
Developed by EXIN and TÜV SÜD Akademie under supervision of an international committee (Jenny Dugmore, Erin Casteel, Lex Hendriks and many more) and globally available in multiple languages
• Flexible:
Easy to hop on with your ITIL (V2 or V3) certificates
• Side entries options:
Various entry possibilities to the program
• The program has been officially accredited for the ISO/IEC 17024 standard for qualification and is the winner of the ITSMF Innovation Award 2008
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Forum FAQ
Search
Usergroups
Profile
Log in to check your private messages
Log in
