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ITIL & ISO20000
This portal was designed to be a medium for peer to peer communication and assistance with ITIL, ISO20000 and BS15000. Please help us to achieve this mission by linking to us from your own website.
Forrester Research report (Ref: Computer Weekly) that IT depts can improve their efficiency by using ITIL. The report states: "ITIL is the foundation for better control of how IT delivers services to business."
Standards Australia have published AS8018 (AS 8018), to equate to BS 15000 / ISO 20000.
ITIL & ISO 20000 User Group: Forums
ITIL & BS15000 ITSM Group :: View topic - Cost of Implementing ISO20000/BS15000
Posted: Wed Apr 05, 2006 2:45 am Post subject: Cost of Implementing ISO20000/BS15000
I am looking for total costs associated with implementing BS15000/ISO20000 from a project planning perspective. What was the budget, size of team, length of time to implement and achieve certification? Is there any where I can get such metric?
I would suggest that it depends largely on the scope and scale of the exercise. In other words, upon the specifics of the company you are implementing within.
Having said that, maybe someone can offer some ballpark figures.
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