Welcome to ITIL & ISO 20000 User Group
  Create an account Home  ·  Topics  ·  Forums  ·  Your Account  ·  FAQ  ·  Contact Us  

· Home
· Forums
· Search
· Statistics
· Submit News
· Surveys
· Top 10
· Topics
· Web Links
· Your Account



Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.

  ITIL & ISO20000
This portal was designed to be a medium for peer to peer communication and assistance with ITIL, ISO20000 and BS15000. Please help us to achieve this mission by linking to us from your own website.

  Most Recent Posts

 What are Proactive Problem Tickets?
 ISO internal audit
 ISO 20000
 ServiceCenter 5.1.2 Creating a new category
 ITIL Implementation
 ITSM Release Management positions
 Where to Obtain the ISO 20000 Standards
 Measuring Productivity in a Service Centre
 ITIL vs ISO20000
 Parent change record does not auto close

ITIL & ISO 20000 User Group Forums

  ITIL News Snippets
Forrester Research report (Ref: Computer Weekly) that IT depts can improve their efficiency by using ITIL. The report states: "ITIL is the foundation for better control of how IT delivers services to business."

Standards Australia have published AS8018 (AS 8018), to equate to BS 15000 / ISO 20000.

ITIL & ISO 20000 User Group: Site News

Search on This Topic:   
[ Go to Home | Select a New Topic ]

  On-Board Facilities
Posted by bs15000 on Friday, August 13 @ 05:31:38 UTC (6144 reads) (Read More... | Score: 5)
Site News We hope you will benefit from, and thoroughly enjoy, your visit to this portal. Visit our fully interactive FORUMS, perhaps vote in our current SURVEY, or if you own a website, why not exchange links with us and submit to our DIRECTORY.

Most of all, the portal's content is constantly changing, so please do bookmark us and return soon.


  The ITSM Newsletter
Posted by bs15000 on Friday, August 13 @ 05:31:13 UTC (6134 reads) (Read More... | Score: 2.33)
Site News This quarterly email publication contains exclusive news, information and updates with respect to ITIL, ISO 20000 and ITSM. Subscription is entirely free of charge.

To subscribe, simply visit our newsletter SUBSCRIPTION PAGE.

What is your personal status with respect to ITIL?

It's Totally New To Me
I Know The Basics
I'm Quite Proficient
Foundation Certificate Level
Practitioners Certificate Level
Managers Certificate Level


Votes 4391

  ISO 20000 Source
The ISO 20000 standards can be obtained directly from:

StandardsDirect (BSI):
ISO 20000 Download Page

Or as part of the starter set:
The ISO 20000 Toolkit

The latter is a comprehensive kit containing guides, templates, checklists and presentations.

  Who's Online
There are currently, 87 guest(s) and 3 member(s) that are online.

You are Anonymous user. You can register for free by clicking here

Select Interface Language:

  Quick Reference
Exin / BCS ISO 2000 Exams
ISO 20000 & ITIL Resources
Service Level Agreement

  Total Hits
We received
page views since July 2004
Trademarks property of respective owner. Comments of posters. Rest The ITIL, BS15000, AS8018, ISO 20000 Portal. H.
Syndicate our BS 15000 and ISO20000 news using this / UltraMode. ITIL is a registered trademark of OGC. This site is independent.
Website Source = Phpnuke.org (2003), and free via GNU and GPL license. All Rights Reserved.
Page Generation: 0.071 Seconds