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ITIL & ISO20000 |
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This portal was designed to be a medium for peer to peer communication and assistance with ITIL, ISO20000 and BS15000. Please help us to achieve this mission by linking to us from your own website.
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ITIL News Snippets |
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Forrester Research report (Ref: Computer Weekly) that IT depts can improve their efficiency by using ITIL. The report states: "ITIL is the foundation for better control of how IT delivers services to business."
Standards Australia have published AS8018 (AS 8018), to equate to BS 15000 / ISO 20000.
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The ITIL and ITSM Newsletter
The ITIL and ITSM Newsletter contains news, information and updates with respect to ITIL, ISO 20000 and ITSM generally. It is entirely FREE of charge.
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ISO 20000 Source |
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The ISO 20000 standards can be obtained directly from:
StandardsDirect (BSI):
ISO 20000 Download Page
Or as part of the starter set:
The ISO 20000 Toolkit
The latter is a comprehensive kit containing guides, templates, checklists and presentations.
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