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  ITIL & ISO20000
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 Books / Gides for ISO/IEC 20000 foundation exam.
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ITIL & ISO 20000 User Group Forums


  ITIL News Snippets
Forrester Research report (Ref: Computer Weekly) that IT depts can improve their efficiency by using ITIL. The report states: "ITIL is the foundation for better control of how IT delivers services to business."

Standards Australia have published AS8018 (AS 8018), to equate to BS 15000 / ISO 20000.

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